Web Boomers Privacy Policy

WEB BOOMERS

COMPANY PRIVACY POLICY

Effective Date: September 1, 2026 Last Updated: September 1, 2026

Business Name: Web Boomers Business Structure: Proprietorship Location: Singur, West Bengal, India Website: www.webboomers.in General Email: business.webboomers@gmail.com Support Email: support@webboomers.in Phone: +91 6290524544

1. INTRODUCTION

Web Boomers ("Web Boomers", "we", "us", or "our") respects the privacy of our customers, visitors, users, and other individuals who interact with our website, client portal, hosting infrastructure, products, and services.

This Privacy Policy explains how we collect, use, store, process, disclose, protect, and retain personal information when you:

• visit our website;
• create a Web Boomers account;
• purchase a product or service;
• use our hosting services;
• submit an enquiry;
• contact customer support;
• make a payment;
• submit a support ticket;
• communicate with us through email, WhatsApp, phone, or other channels;
• use our client portal; or
• otherwise interact with Web Boomers.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

2. INFORMATION WE COLLECT

Depending on the services you use, we may collect different categories of information.

2.1 Account and Registration Information

When you create an account, we may collect:

• First Name
• Last Name
• Email Address
• Phone Number
• Residential or Business Address
• Company Name
• GST/VAT information where applicable
• Business Type
• Account username
• Password
• Communication preferences
• Other information required to provide our services

2.2 Billing Information

We may collect information necessary to:

• issue invoices;
• maintain billing records;
• verify transactions;
• manage subscriptions;
• process refunds;
• prevent fraud; and
• comply with accounting and legal obligations.

Billing information may include:

• billing name;
• billing address;
• GST information;
• invoice information;
• transaction identifiers;
• payment status;
• payment date;
• amount paid; and
• payment method.

3. PASSWORD INFORMATION

Account passwords are not intentionally stored in readable plain-text form.

Where passwords are stored by our systems, they are protected using password-hashing mechanisms.

Web Boomers does not intentionally store customer passwords in readable plain text.

You are responsible for keeping your password confidential and should never disclose your password to another person.

4. PAYMENT INFORMATION

Web Boomers may use third-party payment providers, including:

• Razorpay;
• PhonePe; and
• other payment methods made available through our billing system.

Payment providers may process payment information directly through their own secure systems.

Depending on the payment method, we may receive information such as:

• transaction ID;
• payment status;
• payment amount;
• payment date;
• payment method;
• refund status;
• bank/payment-provider reference number; and
• limited transaction metadata.

Web Boomers does not intentionally store sensitive payment credentials such as:

• card PINs;
• UPI PINs;
• banking passwords;
• full card security codes; or
• other authentication secrets.

Payment providers may process information according to their own privacy policies and terms.

5. INFORMATION COLLECTED AUTOMATICALLY

When you access our website or services, certain technical information may be collected automatically.

This may include:

• IP address;
• browser type;
• operating system;
• device type;
• approximate location derived from IP;
• referring website;
• pages visited;
• access times;
• session information;
• error information;
• security logs;
• network information; and
• other technical information.

This information may be used for security, analytics, troubleshooting, performance monitoring, and service improvement.

6. COOKIES

Web Boomers may use cookies and similar technologies.

Cookies may be used to:

• maintain login sessions;
• remember preferences;
• maintain shopping or ordering sessions;
• improve website functionality;
• understand website usage;
• improve security;
• measure performance; and
• support analytics.

Some cookies may be necessary for the website to function correctly.

Disabling certain cookies may affect website functionality.

7. THIRD-PARTY SERVICES

Web Boomers uses certain third-party technologies and service providers.

These may include:

Google Analytics

We may use Google Analytics to understand website traffic and visitor behaviour.

Google reCAPTCHA

We may use Google reCAPTCHA to help prevent spam, automated abuse, and malicious activity.

Cloudflare

Cloudflare may be used for:

• DNS;
• security;
• CDN services;
• traffic protection;
• DDoS mitigation;
• performance;
• caching; and
• other infrastructure services.

Razorpay

Razorpay may process payments and payment-related information.

PhonePe

PhonePe may process payments and related transaction information where the PhonePe payment service is selected.

WhatsApp

We may use WhatsApp for customer communication, support, notifications, or business communication.

Email Marketing Services

Where applicable, we may use third-party email marketing systems to send:

• service announcements;
• promotional communications;
• product information;
• offers;
• newsletters; and
• other business communications.

You may unsubscribe from promotional communications where an unsubscribe option is provided.

8. WHY WE COLLECT PERSONAL INFORMATION

We may process personal information for legitimate business and service purposes, including:

1. creating customer accounts;
2. providing purchased services;
3. activating hosting services;
4. registering or managing domains;
5. processing payments;
6. issuing invoices;
7. providing customer support;
8. responding to enquiries;
9. managing subscriptions;
10. preventing fraud;
11. protecting our infrastructure;
12. detecting abuse;
13. maintaining security;
14. improving our website;
15. analysing website usage;
16. sending service notifications;
17. sending marketing communications where permitted;
18. maintaining business records;
19. complying with applicable law;
20. handling disputes;
21. enforcing our agreements; and
22. protecting our legal rights.

9. LEGAL AND BUSINESS RECORDS

We may retain information where reasonably necessary for:

• taxation;
• accounting;
• invoicing;
• audits;
• legal compliance;
• fraud prevention;
• dispute resolution;
• contractual enforcement;
• security investigations; and
• legitimate business purposes.

We may retain certain information even after an account is closed where retention is legally required or reasonably necessary.

10. HOW WE SHARE INFORMATION

Web Boomers does not sell customer personal information as a business practice.

We may share information with third parties where reasonably necessary to provide our services.

These parties may include:

• payment processors;
• domain registrars;
• hosting infrastructure providers;
• cloud-service providers;
• email providers;
• analytics providers;
• security providers;
• CDN providers;
• communication platforms;
• professional advisers;
• accounting providers;
• legal advisers;
• government authorities; and
• law-enforcement authorities where legally required.

We only intend to share information to the extent reasonably necessary for the relevant purpose.

11. HOSTING CUSTOMER DATA

If you purchase hosting services, information uploaded to your hosting account may be stored on our infrastructure or infrastructure operated by our hosting partners.

This may include:

• website files;
• databases;
• email;
• logs;
• media;
• application data;
• configuration files; and
• other Customer Content.

Customers are responsible for ensuring that their hosted content complies with applicable laws and our Terms of Service.

12. CUSTOMER RESPONSIBILITY FOR PERSONAL DATA

If you use Web Boomers hosting or other services to collect personal information from your own customers, visitors, employees, or users, you are responsible for determining:

• what information you collect;
• why you collect it;
• how you obtain required permissions;
• how you disclose your processing;
• how long you retain it; and
• what legal obligations apply to you.

Web Boomers acts as a service provider/infrastructure provider in relation to Customer Content where applicable and does not determine the Customer's independent purposes for collecting personal information.

13. DATA SECURITY

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, loss, or destruction.

Security measures may include:

• password hashing;
• access controls;
• authentication mechanisms;
• HTTPS/TLS where supported;
• firewall protections;
• Cloudflare security services;
• monitoring;
• logging;
• administrative controls;
• restricted access; and
• security updates.

However, no online system can be guaranteed to be completely secure.

Customers acknowledge that internet-based services involve inherent security risks.

14. DATA BREACHES AND SECURITY INCIDENTS

If Web Boomers becomes aware of a security incident affecting personal information, we may take reasonable steps to:

1. investigate the incident;
2. contain the incident;
3. secure affected systems;
4. assess potential impact;
5. take corrective measures; and
6. provide notifications where required by applicable law.

The timing and nature of notifications may depend on the circumstances and applicable legal requirements.

15. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

• the type of information;
• the purpose for processing;
• the customer relationship;
• accounting requirements;
• taxation requirements;
• legal requirements;
• security requirements;
• dispute resolution; and
• operational requirements.

16. ACCOUNT CLOSURE

If you close your Web Boomers account, certain information may be deleted or anonymized where reasonably possible.

However, we may retain information necessary for:

• legal compliance;
• tax records;
• accounting;
• fraud prevention;
• security;
• dispute resolution;
• enforcing agreements; and
• legitimate business purposes.

Closing an account does not necessarily result in immediate deletion of every record associated with that account.

17. HOSTING DATA DELETION

Hosting services may follow the following lifecycle:

Invoice Due → Grace Period → Suspension → Termination → Data Deletion

Web Boomers generally provides a 5-day grace period after the hosting invoice due date.

After suspension and subsequent termination, hosting data may be deleted.

Customers are responsible for maintaining their own backups.

Standard Web Hosting does not include guaranteed backups.

Premium Web Hosting may include backup functionality according to the applicable hosting plan.

18. INTERNATIONAL DATA PROCESSING

Some third-party providers used by Web Boomers may operate infrastructure outside India.

Where personal information is processed through such providers, processing may occur in locations determined by the relevant service provider.

Web Boomers will take reasonable steps consistent with applicable law regarding such processing.

19. CHILDREN'S PRIVACY

Our services are generally intended for individuals and businesses capable of entering into legally binding agreements.

We do not intentionally seek to collect personal information from children for independent commercial purposes.

If a parent or legal guardian believes that a child has provided personal information to us improperly, they may contact us.

20. MARKETING COMMUNICATIONS

Where permitted by applicable law, Web Boomers may send promotional communications regarding:

• hosting;
• domains;
• websites;
• design services;
• marketing;
• special offers;
• new services;
• updates; and
• other Web Boomers products.

Customers may opt out of promotional communications where an unsubscribe mechanism is provided.

Service-related communications may continue even if promotional communications are disabled.

21. WHATSAPP COMMUNICATION

Customers may communicate with Web Boomers through WhatsApp.

Information exchanged through WhatsApp may include:

• names;
• phone numbers;
• messages;
• documents;
• service requests;
• support information; and
• other information voluntarily provided by the Customer.

WhatsApp is operated by a third party and is subject to its own terms and privacy policies.

Customers should avoid sending highly sensitive information through ordinary chat unless specifically requested through an appropriate secure process.

22. ANALYTICS

Web Boomers may use analytics technologies to understand:

• website traffic;
• popular pages;
• user interactions;
• device information;
• approximate geographic information;
• referral sources;
• performance; and
• general usage trends.

Analytics information helps us improve our website, services, and customer experience.

23. SECURITY LOGS

For security and operational purposes, we may maintain logs containing information such as:

• IP addresses;
• timestamps;
• login events;
• authentication events;
• system activity;
• error events;
• security events; and
• other technical information.

Logs may be used to investigate:

• fraud;
• attacks;
• abuse;
• unauthorized access;
• service failures; and
• other security incidents.

24. YOUR PRIVACY RIGHTS

Subject to applicable law, you may have rights relating to your personal information.

These may include rights to:

• request access to certain information;
• request correction of inaccurate information;
• request deletion where legally applicable;
• withdraw consent where processing is based on consent;
• request information about processing;
• raise a privacy complaint; and
• exercise other rights provided by applicable law.

Some requests may be limited by legal, security, contractual, or operational requirements.

25. HOW TO MAKE A PRIVACY REQUEST

To make a privacy-related request, contact:

Privacy / Support Email: support@webboomers.in

Please include:

• your full name;
• registered email address;
• account information where relevant;
• description of your request; and
• any information necessary to verify your identity.

We may need to verify your identity before processing certain requests.

26. IDENTITY VERIFICATION

To protect customer accounts and personal information, Web Boomers may require reasonable verification before:

• changing account ownership;
• providing account information;
• processing certain deletion requests;
• transferring domains;
• changing critical account details; or
• providing sensitive information.

This helps prevent unauthorized access and social-engineering attacks.

27. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites.

Examples may include:

• payment providers;
• social media platforms;
• external documentation;
• third-party software;
• partner websites; and
• other external resources.

Web Boomers is not responsible for the privacy practices of third-party websites.

Customers should review the privacy policy of any third-party website they visit.

28. SOCIAL MEDIA

Web Boomers may maintain social media profiles or use social media platforms for communication and marketing.

Interactions with those platforms are subject to the respective platform's privacy policies.

29. FRAUD PREVENTION

We may process technical and transaction information to detect and prevent:

• payment fraud;
• account abuse;
• identity misuse;
• unauthorized access;
• malicious activity;
• chargeback abuse;
• spam; and
• other fraudulent activity.

Where reasonably necessary, information may be shared with payment processors, security providers, or competent authorities.

30. LEGAL DISCLOSURES

We may disclose personal information where reasonably necessary to:

• comply with applicable law;
• respond to lawful requests;
• comply with court orders;
• comply with government requirements;
• protect our rights;
• protect customers;
• investigate suspected fraud;
• investigate security incidents; or
• prevent serious harm.

Where legally permitted, we may provide notice to affected individuals.

31. BUSINESS TRANSFERS

If Web Boomers undergoes:

• merger;
• acquisition;
• restructuring;
• sale of assets;
• business transfer; or
• similar transaction,

customer information may be transferred as part of the relevant business assets, subject to applicable law and appropriate safeguards.

32. DATA ACCURACY

Customers are responsible for ensuring that information supplied to Web Boomers is accurate and current.

If your:

• name;
• address;
• phone number;
• email;
• company information; or
• billing information

changes, you should update your account where possible.

33. DATA MINIMIZATION

Web Boomers aims to collect information reasonably necessary for:

• service delivery;
• billing;
• security;
• customer support;
• legal compliance;
• business operations; and
• other legitimate purposes described in this Privacy Policy.

We do not intentionally request sensitive information unless there is a legitimate reason to do so.

34. DATA DELETION REQUESTS

Where legally permitted, you may request deletion of personal information.

However, deletion may not be immediately possible where information is required for:

• tax records;
• accounting;
• legal obligations;
• fraud prevention;
• dispute resolution;
• security;
• contractual enforcement; or
• other legitimate purposes.

Where complete deletion is not possible, we may restrict the use of the information where appropriate.

35. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

Changes may be made to reflect:

• changes in our services;
• new technology;
• changes in third-party providers;
• legal or regulatory developments;
• security requirements; or
• business practices.

The updated version will include a revised "Last Updated" date.

36. GOVERNING LAW

This Privacy Policy shall be interpreted in accordance with the applicable laws of India.

Nothing in this Privacy Policy is intended to remove rights that cannot legally be excluded.

37. CONTACT US

For privacy questions, complaints, requests, or concerns, contact:

Web Boomers Proprietorship Singur, West Bengal, India

General Email: business.webboomers@gmail.com

Support Email: support@webboomers.in

Phone: +91 6290524544

Website: www.webboomers.in

38. CUSTOMER ACKNOWLEDGEMENT

By using the Web Boomers website, creating an account, purchasing services, or otherwise interacting with Web Boomers, you acknowledge that you have had an opportunity to review this Privacy Policy.

This Privacy Policy should be read together with the Web Boomers Terms of Service, Refund Policy, Cancellation Policy, Disclaimer, and Copyright Notice.

© 2026 Web Boomers. All Rights Reserved.